"And as you wish that others would do to you, do so to them."

Luke 6:31

How have you been a good friend today?

"Love is more important than anything else. It's what ties everything completely together."

Colossians 3:14

How did God show his love for the world?
How do you show your love for others?
What can you do today to show love to other people?

'God said to human beings, "Fill the earth with people and look after it. Care for all that I have made."'

Genesis 1:27

What is our responsibility to care for God's world?
How can I behave responsibly today?
Who relies on me to act responsibly?

"I am the Lord your God. I am holding your hand, so don't be afraid."

Isaiah 41:13

How was Jesus courageous?
What helps people to be courageous?
How have you shown courage today?

"It is better to be honest and poor than dishonest and rich."

Proverbs 16:8

Why is it important to be honest?

"Try to earn the respect of others."

Romans 12:17, paraphrase

Who do you respect and why?
What sort of behaviour earns respect?
What do you do to show you respect someone?

Concerns

We pride ourselves on the fact that St Martin’s is a happy thriving school, but we are aware that from time to time you may have an issue or a concern you would like to discuss with a member of staff.

In order to ensure that your problem is dealt with in a timely and efficient manner, we have a structured framework that we follow.

Should you find yourself with a concern, then please in the first instance, contact your child’s class teacher. If they are not available or you would prefer not to speak to them then please contact Mrs O’Rourke by telephone, popping into the school office or emailing her on concerns@stmartinsepsom.school giving her a brief outline of the issue. We aim to acknowledge all concerns within two working days.

We will then ensure that the best placed person is informed and will endeavour to make sure your concern is dealt with accordingly.

 

FAQ

“I have spoken to the class teacher and now I want to speak to the Executive Head Teacher because I’m not happy with the outcome.”

If you have met with the class teacher and are not happy with the result of the meeting, we will then arrange a meeting with the year group leader. Please see our complaints policy and procedure on our policies page to see how our complaints structure works.

 

“How long will it take for you to get back to me?”

Each case is dealt with individually and thoroughly investigated. Concerns dealt with at the informal stage could mean that you will get a response within 1 or 2 working days from the class teacher or year group leader. Should your concern or complaint not have been resolved your matter will go to stage one of our complaints procedure and will be dealt with by our Executive Leadership Team which may or may not be the Executive Head Teacher. This can take a matter of days or weeks. In line with our Complaints Policy we will always respond to your concern within 15 working days.

 

“What should I do if I have a Safeguarding concern”?

Please put your concern in writing to dsl@stmartinsepsom.school and this will be addressed by one of the school’s safeguarding leads.

 

“Will my complaint be confidential?”

All staff are fully aware of the need of confidentially. Your case will only be shared with the members of staff that need to be involved.  In line with GDPR any communication regarding an issue may be kept on file.